Where to go for unanswered question

I have a question that is not answered here, and I don't see anything relevant on the MSI website. How do I get help?

MSI staff are happy to address any questions. There are many avenues for contacting us:

Send an email to help@msi.umn.edu

Phone us at 612.626.0802

Contact us through the web by filling out the support request form

Visit us in person at 587 Walter Library, Monday through Friday, 9:00am to 4:00pm

 

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How do I enable core dumps?
Knowledge base

User core dumps have been re-enabled as of May 5, 2021.

Does MSI store HIPAA data?
Knowledge base

MSI systems are not HIPAA-compliant and all data should be de-identified before it is transferred to MSI systems.

How do I properly cite MSI to acknowledge the use I have made of MSI's resources for my research?
Knowledge base

Please acknowledge MSI in your published works (e.g., posters, research reports, journal articles, abstracts, and talks) where MSI resources (computing, data storage, visualization, staff, etc.) contributed to your published research results.